[BDS-12840] I can't log in to realms (Bedrock) Created: 15/Apr/21 Updated: 15/Apr/21 Resolved: 15/Apr/21 |
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| Status: | Resolved |
| Project: | Bedrock Dedicated Server |
| Affects Version/s: | 1.16.220 |
| Fix Version/s: | None |
| Type: | Bug | ||
| Reporter: | Joshua Mahon | Assignee: | Unassigned |
| Resolution: | Invalid | Votes: | 0 |
| Labels: | None | ||
| Environment: |
Bedrock, Windows 10 |
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| Confirmation Status: | Unconfirmed |
| Description |
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I have been enjoying playing on Realms with my friends. Up until now it has been working fine, although before the update sometimes it would take a while for me to connect to the realm, but after the update that was completely fixed. However, I tried to log in to the realm yesterday and it said "Loading Resource Packs". Then after a few seconds it said "Unable to connect to world." I tried a couple more times and eventually it let me in. |
| Comments |
| Comment by [Mod] OcelotOnesie [ 15/Apr/21 ] |
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Thank you for your report! Issues such as these are often due to a temporary service outage, and are handled by the team outside the bug tracker. Watch Mojang Status for official announcements, or Downdetector for community reported outages. If there is no general outage, please first try to verify that the problem is not with your local connection or network settings. Afterwards visit Minecraft Community Support for assistance and refer to this ticket (e.g. "I have reported this issue on Mojira as BDS-XYZ."). If you are still unable to access a paid service such as a realm or purchased content, please contact Mojang Support. Quick Links: |