[BDS-12678] Stuck on Mojang loading screen after updates Created: 06/Apr/21  Updated: 07/Apr/21  Resolved: 07/Apr/21

Status: Resolved
Project: Bedrock Dedicated Server
Affects Version/s: 1.16.201 Hotfix
Fix Version/s: None

Type: Bug
Reporter: Trena Sommars Assignee: Unassigned
Resolution: Duplicate Votes: 0
Labels: None
Environment:

PS4 Bedrock


Issue Links:
Duplicate
duplicates MCPE-84790 PlayStation - stuck on red Mojang log... Resolved
Confirmation Status: Unconfirmed

 Description   

My daughter went to load Minecraft on our PS4 today (4-6-2021). We noticed that updates started to install. Once the updates were completed she tired to load Minecraft again, but it wouldn't load past the red Mojang Studios load screen. It's stuck there. We tried powering off our PS4 and reloading then pressing the L1+L2+R1+R2+Options+Touch Pad, but that didn't work. It was loading fine yesterday and there is no damage to our disc. We are not sure which version it was updated to today, but it wouldn't let us create this report without picking a version. So, we just picked on, but it may not be the one that actually updated today. Please Help! 



 Comments   
Comment by [Mod] OcelotOnesie [ 07/Apr/21 ]

Thank you for your report!
We're tracking this issue in MCPE-84790, so this ticket is being resolved and linked as a duplicate.

If you would like to add a vote and any extra information to the main ticket it would be appreciated.

If you haven't already, you might like to make use of the search feature to see if the issue has already been mentioned.

Quick Links:
📓 Bug Tracker Guidelines – 💬 Community Support – 📧 Mojang Support
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