[BDS-12455] Minecraft not loading at all Created: 26/Mar/21  Updated: 27/Mar/21  Resolved: 27/Mar/21

Status: Resolved
Project: Bedrock Dedicated Server
Affects Version/s: 1.16.210
Fix Version/s: None

Type: Bug
Reporter: Kay Assignee: Unassigned
Resolution: Duplicate Votes: 0
Labels: None
Environment:

Nintendo Switch Bedrock


Issue Links:
Duplicate
duplicates MCPE-62708 Switch takes a long time to start whi... Resolved
Confirmation Status: Unconfirmed

 Description   

A few weeks ago updated my minecraft software on my Nintendo Switch to the latest version they released. Ever since then minecraft has not been loading at all for me. I start up the software and press to play under my main user, but all it does is sit on a blank screen for about 10 to 15 minutes then comes up with the error "the software was closed because an error occurred" then forces me to close out of minecraft completely. I've tried several things to try and fix it like archiving the software, redownloading the game completely, signing in and out of my Microsoft account and even shutting off my wifi on my switch to see if it would run through, but it still gives me the black screen and the same message and I'm forced to close the game again. The strange thing is is that I can run the game completely fine (however without any communication features enabled) on another user file I have that I don't use often. This frustrates me because I don't have the worlds that I have worked for months on, or any of the content from the store that I bought on it, so why would I want to play there? I don't think this is something on my end or my Nintendo switchs fault, but I'm not sure if it was the new update that caused this or something else. Can I please get any help to fix this?



 Comments   
Comment by [Mod] OcelotOnesie [ 27/Mar/21 ]

Thank you for your report!
We're tracking this issue in MCPE-62708, so this ticket is being resolved and linked as a duplicate.

If you would like to add a vote and any extra information to the main ticket it would be appreciated.

If you haven't already, you might like to make use of the search feature to see if the issue has already been mentioned.

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