[BDS-11922] Online connection issues Created: 01/Mar/21  Updated: 05/Aug/21  Resolved: 05/Aug/21

Status: Resolved
Project: Bedrock Dedicated Server
Affects Version/s: 1.16.200
Fix Version/s: None

Type: Bug
Reporter: David Martinez Assignee: Unassigned
Resolution: Incomplete Votes: 0
Labels: None
Environment:

I play Pocket Edition btw.


Confirmation Status: Unconfirmed

 Description   

Okay, so my Microsoft name tag appears in game and it says I'm connected on the title screen, but I can't see my friends in game even when the XBox app shows they're on. And when I hop into a world and open up the settings, a message appears on the side bar saying "You are currently offline. Please connect your Microsoft account to see your friends." Or something to that effect. I asked around on Reddit and no one knew what the problem was. I figured that reinstalling would help, but whenever the app is deleted, all the data goes with it meaning all my progress will be gone. Don't really want that, so what do I do?



 Comments   
Comment by [MCQA] Kinga Izdebska [ 05/Aug/21 ]

Cleaning up old tickets: This ticket had been set to 'Awaiting Response', but has not received a response from the reporter (~3 months+) so is being closed as Incomplete. If you feel this is still a valid issue then please comment, or create a new ticket following the Issue Guidelines which includes steps to reproduce the problem.

Quick Links:
📓 Issue Guidelines – 💬 Mojang Support – 📧 Suggestions – 📖 Minecraft Wiki

Comment by [MCQA] Kinga Izdebska [ 05/May/21 ]

Thank you for your report!
However, this issue has been temporarily closed as Awaiting Response

Is this still an issue in the latest version? If so, can you please add it to the affected versions (or mention it if you are not the reporter).

Also, just a reminder, to make your bug report as effective as possible, please try and include the following steps to reproduce the problem:

Steps to Reproduce:
1.
2.
3.

Observed Results:
(Briefly describe what happens)

Expected Results:
(Briefly describe what should happen)

If your ticket does not look like the example given here, then it's likely to be closed as incomplete.

This ticket will automatically reopen when you reply.

Quick Links:
📓 Issue Guidelines – 💬 Mojang Support – 📧 Suggestions – 📖 Minecraft Wiki

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