[BDS-11864] Unable to join Realm Created: 25/Feb/21  Updated: 25/Feb/21  Resolved: 25/Feb/21

Status: Resolved
Project: Bedrock Dedicated Server
Affects Version/s: 1.16.201 Hotfix
Fix Version/s: None

Type: Bug
Reporter: Ian Englishby Assignee: Unassigned
Resolution: Invalid Votes: 0
Labels: None
Environment:

Android 10


Attachments: JPEG File Screenshot_20210225-214258.jpg    
Confirmation Status: Unconfirmed

 Description   

Signing in results in "We tried to sign you in to your Microsoft account, but something went wrong."

When I finally was able to sign in, I tried to join my Realm and got the error message attached.



 Comments   
Comment by [Mod] OcelotOnesie [ 25/Feb/21 ]

Thank you for your report!
However, this issue is Invalid.

Issues such as these are often due to a temporary service outage, and are handled by the team outside the bug tracker.

Watch Mojang Status for official announcements, or Downdetector for community reported outages.

If there is no general outage, please first try to verify that the problem is not with your local connection or network settings. Afterwards visit Minecraft Community Support for assistance and refer to this ticket (e.g. "I have reported this issue on Mojira as MCPE-XYZ.").
You might also try to deactivate any VPN in use, and check your firewall settings. If your device supports mobile data, try switching to wifi. If possible, try using a different wifi network.

If you are still unable to access a paid service such as a realm or purchased content, please contact Mojang Support.

Quick Links:
📓 Bug Tracker Guidelines – 💬 Community Support – 📧 Mojang Support
📓 Project Summary – ✍️ Feedback and Suggestions – 📖 Game Wiki

Generated at Sat Jan 11 07:57:17 UTC 2025 using Jira 9.12.2#9120002-sha1:301bf498dd45d800842af0b84230f1bb58606c13.