[BDS-11227] Minecoins disappeared following duck costume purchase Created: 17/Jan/21  Updated: 17/Jan/21  Resolved: 17/Jan/21

Status: Resolved
Project: Bedrock Dedicated Server
Affects Version/s: 1.16.201 Hotfix
Fix Version/s: None

Type: Bug
Reporter: Gemma Bingham Assignee: Unassigned
Resolution: Invalid Votes: 0
Labels: None
Environment:

Amazon Fire tablet


Confirmation Status: Unconfirmed

 Description   

Earlier today we purchased the duck costume from the minecreaft store on The Hive. We didn't receive the costume and all of the remaining minecoins on our account all disappeared. There were more than 1,000 minecoins. They're all gone now. We want them back. Please can you help us.



 Comments   
Comment by [Mod] OcelotOnesie [ 17/Jan/21 ]

Thank you for your report!
However, this issue is Invalid.

As this is an issue with your account or billing, you will need to contact Mojang Customer Support directly.

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📓 Bug Tracker Guidelines – 💬 Community Support – 📧 Mojang Support
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