[BDS-10942] Realm not cancelling Created: 01/Jan/21 Updated: 01/Jan/21 Resolved: 01/Jan/21 |
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| Status: | Resolved |
| Project: | Bedrock Dedicated Server |
| Affects Version/s: | 1.16.200 |
| Fix Version/s: | None |
| Type: | Bug | ||
| Reporter: | Frodo Satow | Assignee: | Unassigned |
| Resolution: | Invalid | Votes: | 0 |
| Labels: | None | ||
| Confirmation Status: | Unconfirmed |
| Description |
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I started the free trial using my Xbox gift card money and after a week I cancelled it by clicking the subscription and stopping it. When I didn't see my realm, I thought it worked and I cancelled the subscription. A few months later when I wanted to buy overwatch because it was on sale for cheap, I checked my account balance and saw it was at zero. I wondered, where did it all go? So I checked my history and saw the subscription never actually cancelled and for months it has been charging me so I am not happy and want a refund.
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| Comments |
| Comment by [Mod] OcelotOnesie [ 01/Jan/21 ] |
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Thank you for your report! As this is an issue with your account or billing, you will need to contact Mojang Customer Support directly. Quick Links: |