[BDS-10942] Realm not cancelling Created: 01/Jan/21  Updated: 01/Jan/21  Resolved: 01/Jan/21

Status: Resolved
Project: Bedrock Dedicated Server
Affects Version/s: 1.16.200
Fix Version/s: None

Type: Bug
Reporter: Frodo Satow Assignee: Unassigned
Resolution: Invalid Votes: 0
Labels: None

Confirmation Status: Unconfirmed

 Description   

I started the free trial using my Xbox gift card money and after a week I cancelled it by clicking the subscription and stopping it. When I didn't see my realm, I thought it worked and I cancelled the subscription. A few months later when I wanted to buy overwatch because it was on sale for cheap, I checked my account balance and saw it was at zero. I wondered, where did it all go? So I checked my history and saw the subscription never actually cancelled and for months it has been charging me so I am not happy and want a refund.

 

 



 Comments   
Comment by [Mod] OcelotOnesie [ 01/Jan/21 ]

Thank you for your report!
However, this issue is Invalid.

As this is an issue with your account or billing, you will need to contact Mojang Customer Support directly.

Quick Links:
📓 Bug Tracker Guidelines – 💬 Community Support – 📧 Mojang Support
📓 Project Summary – ✍️ Feedback and Suggestions – 📖 Game Wiki

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