[BDS-10863] Minecraft in Amazon AppStore not able to create new worlds Created: 27/Dec/20  Updated: 28/Dec/20  Resolved: 28/Dec/20

Status: Resolved
Project: Bedrock Dedicated Server
Affects Version/s: 1.16.201 Hotfix
Fix Version/s: None

Type: Bug
Reporter: Daniel G. Arnold Assignee: Unassigned
Resolution: Duplicate Votes: 0
Labels: None
Environment:

FireOS 7.3.1.7


Attachments: JPEG File D24A02FE-DF99-4795-A593-4915FCADFE2D.jpeg    
Issue Links:
Duplicate
duplicates MCPE-107503 Cannot create worlds on Kindle Fire -... Resolved
Confirmation Status: Unconfirmed

 Description   

I purchased Minecraft in the Amazon App Store on both of my kids' Kindle Fire HD 8 tablets (8th generation) with the latest version of FireOS installed (7.3.1.7) on Christmas Day and unfortunately there is an issue on both tablets. When I create a new world, I get an error that says it can't create new world. I have tried freeing space and uninstalling and reinstalling but I still get the same error. Any tips or feedback would be appreciated.



 Comments   
Comment by [Mod] OcelotOnesie [ 28/Dec/20 ]

Thank you for your report!
We're actually already tracking this issue at MCPE-107503, so I will resolve and link this ticket as a duplicate.

You may be able to fix this issue by allowing "Contacts and Storage" for Minecraft. To toggle this setting, navigate to

Settings > Manage Storage > Internal Storage > Apps & Games > Minecraft > Permissions

Quick Links:
📓 Bug Tracker Guidelines – 💬 Community Support – 📧 Mojang Support
📓 Project Summary – ✍️ Feedback and Suggestions – 📖 Game Wiki

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