[BDS-10853] I purchased the game ane downloaded minecraft launcher and it won't open and is asking me to purchase again. Please help. Created: 27/Dec/20  Updated: 27/Dec/20  Resolved: 27/Dec/20

Status: Resolved
Project: Bedrock Dedicated Server
Affects Version/s: 1.16.201 Hotfix
Fix Version/s: None

Type: Bug
Reporter: Stick Grace Crunkelton Assignee: Unassigned
Resolution: Invalid Votes: 0
Labels: None

Confirmation Status: Unconfirmed

 Description   

Purchased the game and downloaded the laucher and still unable to play or open the laucher.  Returned to my account and now it wants me to purchase the game again. Please help, I've already paid and would like to be able to actually play the game.

 

Thank you



 Comments   
Comment by [Mod] OcelotOnesie [ 27/Dec/20 ]

Thank you for your report!
However, this issue is Invalid.

As this is an issue with your account or billing, you will need to contact Mojang Customer Support directly.

Quick Links:
📓 Bug Tracker Guidelines – 💬 Community Support – 📧 Mojang Support
📓 Project Summary – ✍️ Feedback and Suggestions – 📖 Game Wiki

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