[BDS-10797] Error with your account, unable to use marketplace... Created: 23/Dec/20  Updated: 24/Dec/20  Resolved: 24/Dec/20

Status: Resolved
Project: Bedrock Dedicated Server
Affects Version/s: 1.16.201 Hotfix
Fix Version/s: None

Type: Bug
Reporter: KAMAL KUMAR Assignee: Unassigned
Resolution: Invalid Votes: 0
Labels: None

Attachments: File IMG_4208.MOV    
Confirmation Status: Unconfirmed

 Description   

Hello,

I am unable to access marketplace, a popup screen is continually popping with message "There is an error with your account. You will be unable to use the marketplace until we have resolved the issue. If this issue persists for several days please contact support".

Please let me know how to fix this bug.

thanks,

Kamal



 Comments   
Comment by [Mod] OcelotOnesie [ 24/Dec/20 ]

Thank you for your report!
However, this issue is Invalid.

As this is an issue with your account or billing, you will need to contact Mojang Customer Support directly.

Quick Links:
📓 Bug Tracker Guidelines – 💬 Community Support – 📧 Mojang Support
📓 Project Summary – ✍️ Feedback and Suggestions – 📖 Game Wiki

Comment by KAMAL KUMAR [ 24/Dec/20 ]

Hi, also the keys are not working... meaning, i am unable to scroll for packs.

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