[BDS-10734] Purchased Win10 Master Collection-Add-ons+minecoins not appearing Created: 20/Dec/20 Updated: 20/Dec/20 Resolved: 20/Dec/20 |
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| Status: | Resolved |
| Project: | Bedrock Dedicated Server |
| Affects Version/s: | 1.16.200 |
| Fix Version/s: | None |
| Type: | Bug | ||
| Reporter: | Kresta Apostol | Assignee: | Unassigned |
| Resolution: | Invalid | Votes: | 0 |
| Labels: | None | ||
| Attachments: |
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| Confirmation Status: | Unconfirmed |
| Description |
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I have no idea what affects versions above is for. Β Issue: Bought Minecraft Windows 10 Master Collection. How do I redeem the minecoins and add ons? Purchased under my account, for my computer and yesΒ I am logged in with my Xbox account. Still no minecoins. Tried scanning the QR code sent with my email confirmation, still did not work. Please help. Attached photos of proof of purchase. Thanks. |
| Comments |
| Comment by [Mod] OcelotOnesie [ 20/Dec/20 ] |
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Thank you for your report! As this is an issue with your account or billing, you will need to contact Mojang Customer Support directly. Quick Links: |
| Comment by Kresta Apostol [ 20/Dec/20 ] |
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P. S. The Add-ons have appeared fro download, but Minecoins still on my old balance (9minecoins) |