[BDS-10734] Purchased Win10 Master Collection-Add-ons+minecoins not appearing Created: 20/Dec/20  Updated: 20/Dec/20  Resolved: 20/Dec/20

Status: Resolved
Project: Bedrock Dedicated Server
Affects Version/s: 1.16.200
Fix Version/s: None

Type: Bug
Reporter: Kresta Apostol Assignee: Unassigned
Resolution: Invalid Votes: 0
Labels: None

Attachments: JPEG File Minecraft payment-email.jpg     JPEG File Minecraft payment.jpg    
Confirmation Status: Unconfirmed

 Description   

I have no idea what affects versions above is for.

Β 

Issue: Bought Minecraft Windows 10 Master Collection. How do I redeem the minecoins and add ons? Purchased under my account, for my computer and yesΒ  I am logged in with my Xbox account. Still no minecoins. Tried scanning the QR code sent with my email confirmation, still did not work. Please help. Attached photos of proof of purchase. Thanks.



 Comments   
Comment by [Mod] OcelotOnesie [ 20/Dec/20 ]

Thank you for your report!
However, this issue is Invalid.

As this is an issue with your account or billing, you will need to contact Mojang Customer Support directly.

Quick Links:
πŸ““ Bug Tracker Guidelines – πŸ’¬ Community Support – πŸ“§ Mojang Support
πŸ““ Project Summary – ✍️ Feedback and Suggestions – πŸ“– Game Wiki

Comment by Kresta Apostol [ 20/Dec/20 ]

P. S.

The Add-ons have appeared fro download, but Minecoins still on my old balance (9minecoins)

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