[BDS-10614] So it’s says that my Microsoft account is already with a different ps network account and I never connected it to a different one or disconnect it at all and now My tokens and skin items are gone can someone help Created: 15/Dec/20 Updated: 20/Dec/20 Resolved: 20/Dec/20 |
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| Status: | Resolved |
| Project: | Bedrock Dedicated Server |
| Affects Version/s: | 1.16.200 |
| Fix Version/s: | None |
| Type: | Bug | ||
| Reporter: | Justin | Assignee: | Unassigned |
| Resolution: | Invalid | Votes: | 0 |
| Labels: | None | ||
| Environment: |
I’m in the ps network on the ps4 bedrock edition and can’t put my account in can someone help |
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| Attachments: |
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| Confirmation Status: | Unconfirmed |
| Description |
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My tokens and items are gone and now I can’t log into my Microsoft account on Minecraft at all just keeps saying it’s on a different account even though I never even logged out or put it in a different account the only thing I have is my worlds so if someone can please tell me what’s going on and what to do that would be great |
| Comments |
| Comment by [Mod] OcelotOnesie [ 20/Dec/20 ] |
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Thank you for your report! As this is an issue with your account or billing, you will need to contact Mojang Customer Support directly. Quick Links: |
| Comment by Justin [ 15/Dec/20 ] |
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I don’t know if I have the right version or not but I’m on current Minecraft ps4 |