Details
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Bug
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Resolution: Duplicate
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Normal
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None
Description
I bought a Minecraft:Java and Bedrock key, followed by that I tried to put the previously purchased key on the official minecraft page, it took me to a Microsoft page giving me the opportunity to put it again, once I put it without any warning, a promotion of an Xbox Game pass subscription
The problem is that I did not receive any message about activating the key, nor did I have the game(s) activated since I went to the official Minecraft launcher and it did not let me enter the game, it only let me access the demo.
I need urgent help, since the key is expensive and it is a gift for a family member.
Thank you for your attention.
Attachments
Issue Links
- duplicates
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WEB-6063 missing key
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- Resolved
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