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  1. Mojang Web Services
  2. WEB-5706

Hang when migrating to Microsoft Account

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    • Migration
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      Hi,

      I am being forced to migrate my childs Mojang Account to a Microsoft account.

      I have started that process from the launcher according to https://help.minecraft.net/hc/en-us/articles/4403192913933 but I never get to step 8 (enter the parent/guardian’s email address and click Send Email").

      Instead I get this nice Microsoft infinite wait animation, which as the name suggests never finishes:

      I have tried this several times, with identical results.

      P.S.: The migration process did work for my other two children.

            Unassigned Unassigned
            hrenkap Peter Hrenka
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