Uploaded image for project: 'Mojang Web Services'
  1. Mojang Web Services
  2. WEB-4540

Grey, unclickable GO TO CHECKOUT

XMLWordPrintable

    • Icon: Bug Bug
    • Resolution: Cannot Reproduce
    • Icon: Important Important
    • minecraftdungeons.net
    • None

      Tested on Microsoft Edge Version 92.0.891.1 (Official build) dev (64-bit) & iPadOS 14.6 (iPad 6th gen) Safari
      Users are unable to complete a purchase of Minecraft Dungeons items within their cart due to the GO TO CHECKOUT appearing grey and is unclickable.

      1. Open an In-Private/Incognito Window (to avoid interface from extensions & cookies)
      2. Add any item to the cart.
      3. Click on Cart (to arrive at minecraftdungeons.net/cart/ )
      4. Click on GO TO CHECKOUT
      5. Sign in with a Microsoft Account, following any log in prompts shown
        Expected result: a Green, clickable GO TO CHECKOUT button and continues purchase procedure.
        Actual Result: a Grey, unclickable GO TO CHECKOUT button that prevents continuation of purchase procedure. In the developer error console: instrument.js:136 POST https://api.minecraftservices.com/order/validate 500 is displayed.

            mojangweb [Mojang] Web Team
            Raybeano99 [Mod] Raybeano99
            Votes:
            3 Vote for this issue
            Watchers:
            5 Start watching this issue

              Created:
              Updated:
              Resolved: