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  1. Mojang Web Services
  2. WEB-3960

Cannot purchase Minecraft dungeons

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    • Icon: Bug Bug
    • Resolution: Awaiting Response
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    • minecraftdungeons.net
    • None

      PLEASE read this fully before commenting, I have been told by Jira to contact Minecraft support and that was horrible to experience and they did not help and just sent me back here.

      I have been unable to buy Minecraft dungeons for the past month as every time I attempt to checkout it pops up as an error ever immediately. I am unable to put any information in before the error pops up (error 403). I have tried to purchase it on multiple platforms and have even had to reset my windows completely (was for other reasons) and nothing has worked. Also just to clarify this I have purchased Minecraft with the same card on the same site so my card so my card is not the issue.

      I really would appreciate actual help instead of getting sent back and forth without feeling like anyone actually read my messages. If you need more info I am more than happy to oblige.

            Unassigned Unassigned
            DissidiasRage Sidney F
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