Uploaded image for project: 'Mojang Web Services'
  1. Mojang Web Services
  2. WEB-2678

Using certain payment methods results in an error message

XMLWordPrintable

    • Icon: Bug Bug
    • Resolution: Fixed
    • Icon: Important Important
    • None
    • None

      Potential Workaround

      Please see this potential workaround posted by tkasriel

      I tried to purchase Minecraft on the main website with PaySafeCard. When I want to check out I get on an empty site telling me "Invalid request". When I go back to try to buy it again it tells me that I have a pending order, after waiting for while it tells me that the order status is failed. On July 2 I checked if it works if everything was fine. I hope this gets fixed soon since it doesn't seem to be an issue just for me.

      Known affected payment methods:

      • Paysafecard
      • Adyen
      • Alipay
      • Ideal

      This issue is also known to affect realm payments.

        1. help.png
          help.png
          5 kB
        2. help_LI.jpg
          help_LI.jpg
          374 kB
        3. help_LI (2).jpg
          help_LI (2).jpg
          369 kB
        4. Screen Shot 2020-07-11 at 15.52.48.png
          Screen Shot 2020-07-11 at 15.52.48.png
          67 kB
        5. Screenshot (100).png
          Screenshot (100).png
          4 kB
        6. Adnotacja 2020-07-15 164615.png
          Adnotacja 2020-07-15 164615.png
          5 kB
        7. Adnotacja 2020-07-15 164707.png
          Adnotacja 2020-07-15 164707.png
          45 kB
        8. die.PNG
          die.PNG
          9 kB
        9. Screen Shot 2020-07-24 at 11.08.09 AM.png
          Screen Shot 2020-07-24 at 11.08.09 AM.png
          1.21 MB
        10. TIM截图20200727150911.png
          TIM截图20200727150911.png
          364 kB
        11. help-1.png
          help-1.png
          7 kB
        12. Przechwytywanie.PNG
          Przechwytywanie.PNG
          97 kB

            mojangweb [Mojang] Web Team
            imdd18 david scheff
            Votes:
            61 Vote for this issue
            Watchers:
            53 Start watching this issue

              Created:
              Updated:
              Resolved: