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Bug
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Resolution: Awaiting Response
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Normal
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None
Gift Codes can only be bought via Amazon at the moment, Mojang no longer sells them directly. However, the website only links users to the US version of Amazon at the moment. Here are a few alternative links for other countries (Please note that some Amazon pages include other countries as well):
US: https://www.amazon.com/dp/B010KYDNDG/
United Kingdom (not available to purchase for Republic of Ireland): https://www.amazon.co.uk/dp/B010KYDNDG/
Germany (not available to purchase for Austria and Switzerland): https://www.amazon.de/dp/B010KYDNDG/
France: https://www.amazon.fr/dp/B010KYDNDG/
Italy (unavailable as of 18/04/20): https://www.amazon.it/dp/B010KYDNDG/
Spain (unavailable as of 18/04/20): https://www.amazon.es/dp/B010KYDNDG/
Japan (unavailable as of 18/04/20): https://www.amazon.co.jp/dp/B010KYDNDG/
Canada, Brazil, India, Singapore, Turkey, UAE, Netherlands, Australia: Unavailable
Mainland China: Unavailable, the game is available from https://mc.163.com/ only
All other countries that do not have access to Amazon are currently unable to purchase gift codes. Please check if you can find a store that sells gift cards directly instead here: https://www.minecraft.net/en-us/redeem/#find-store
On the page https://my.minecraft.net/en-us/store/minecraft/#owned the link that links to the purchase place for gift codes (which is https://account.mojang.com/buy/minecraft?agent=minecraft) directly links users to the Amazon US purchase page for gift codes, which is only available to a very limited amount of countries. Meanwhile, other Amazon sites around the world do offer it (example: UK), but all users globally are sent to the US website.
Original Report
I am unable to purchase an online gift card for a friend.
1. I tried purchasing it from the Mojang website from my own account (which has worked several times previously) but it redirected me to Amazon US, and I am unable to purchase it from their because it never goes past the Cart page.
2. I logged Into my friends account and tried purchasing it from my credit card, 2 of my cards failed, so another friend of mine tried purchasing it from his card (he lives in Canada). But it failed for him as well. The error says something like:
"Unable to purchase, check your card info"
My card info is perfectly fine, I use that card frequently for online purchasing Internationally.
