I have seen an issue similar to this with no fixes. I purchased a realm and tried to upload one of my own world to it. All i get is the Error " Failed to find a place to upload your world. Maybe check your internet connection?" And now it wont let me get back on the realm at all. It wont let me reset the realm. It wont let me close the realm. Ive tried all the tricks ive seen online with no help. So at this point i am paying for a product that doesnt even work.