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  1. Minecraft Realms
  2. REALMS-6243

Connection Lost to Minecraft Realms

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Details

    • Bug
    • Status: Resolved
    • Resolution: Duplicate
    • 1.16 (Java Edition)
    • None
    • None
    • Operating System: Windows 10
      Java Version: Version 8 Update 271 (build 1.8.0_271-b09)
    • Unconfirmed
    • Java

    Description

      Getting kicked out of friend's minecraft realms server with the following message: 

      Connection Lost
      Internal Exception: java.io.IOException: An existing connection was forcibly closed by the remote host

      What I expected to happen was...:
      I expected to be able to play the game with my friends and have a stable connection, as I am able to do that with every other game I play with them.

      What actually happened was...:
      I reported the issue in detail to minecraft support with the following information below:
      __________________________________________________________________________________

      Hello,

       

      I followed every FAQ/help article on your website before reaching out.

      The owner of the realm is located near Kansas City, and I live in central Illinois so I know my location shouldn't be a factor. As for every other detail required, I will re-share what I sent in the first email below.

       

      I am constantly getting kicked out of my friend's Minecraft realm receiving the following message:

      Connection Lost: Internal Exception: java.io.IOException: An existing connection was forcibly closed by the remote host

      I have tried re-installing Minecraft, restarting my PC, turning firewall completely off, verifying that UPnP is turned on for every router port. My PC is connected to the router via ethernet cable, and every online game I play runs perfectly. For some reason I cannot stay connected to friend's Minecraft realm and it ranges from a minute to several minutes before I receive the message above. Can you please help me figure out what's wrong?

       

      Thank you so much for your time.

      ____________________________________________________________

       

      I was answered back with this message:

      Hey there,

      Unfortunately, specific technical issues are very hard to diagnose remotely so our technical support is limited to troubleshooting.

      We encourage you to visit our help center and FAQs here. There are many troubleshooting guides that may be able to solve the issue you have reported. If those guides could not fix your issue please submit a bug report so the developers can see the issue directly: https://bugs.mojang.com/

      You can also check out our community-run technical support IRC here.

      We apologize for any inconvenience this may have caused.

      Best Regards,

      Fae Witch

      _____________________________________________________________________

      Since I've already viewed the FAQs, my only other option is to reach out to bug report and hope to find a solution.

       

      Steps to Reproduce:
      1. Log in
      2. Join Friend's Minecraft Realm, titled spoz [r5nm] dink
      3. Play for a few minutes, before disconnecting and receiving message

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              Unassigned Unassigned
              colianth Colin Cloney
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              Dates

                Created:
                Updated:
                Resolved: