We have a realms account, and today two users could not connect to realms, when in the past there were no issues with connecting to the realm. For all users, the realm has a green stoplight before trying to connect.

For the users that try to connect, Minecraft gives, "Connecting to the realm..." without connecting, and stays this way.

We have rebooted, restarted, etc, with no change.

Nothing had changed on the host machines when they were working as early as yesterday, and we have two other users in the same household who are able to connect without issues, and three other users from another IP that can also connect without issue.

Thank you for any help!