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  1. Minecraft Realms
  2. REALMS-3901

While playing on my realm I had a power outage and now I am getting a message saying that I am a child who is not allowed to play on realms because of privacy settings; I am 49 years old and there are no children living in my house.

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    • None
    • 1.14.60 (Bedrock)
    • None
    • Xbox 1 (refurbished original edition).
    • Unconfirmed
    • Bedrock

      While playing on my realm I had a power outage and now I am getting a message saying that I am a child who is not allowed to play on realms because of privacy settings; I am 49 years old and there are no children living in my house.

      The exact message is as follows;

      "You cannot play on realms because of how your Microsoft Account is set up. This can be changed in your privacy and online safety settings on aka.ms/accountsettings".

      This link goes to this article; https://help.minecraft.net/hc/en-us/articles/360042221252-I-m-Getting-an-Error-When-Trying-to-Play-Realms-with-a-Child-Account.

      I tried to follow the advice from that article and went to my settings but they do not show a child's account, and submitting these settings does nothing to fix the problem.

            Unassigned Unassigned
            brenejohn Brendan Johnson
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