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  1. Minecraft Realms
  2. REALMS-2764

Unable to Renew Realm on Switch

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Details

    • Icon: Bug Bug
    • Resolution: Duplicate
    • None
    • 1.14.1 (Bedrock)
    • None
    • Bedrock, Switch
    • Unconfirmed
    • Bedrock

    Description

      I've has this issue for a week now. I paid to renew my Nintendo membership and paid for minecoin to renew my realm. I got error message the first time that something went wrong and to try again. I attempted to try again and I'm left with these messages.

      S_omeone started renewing a realm with the billing account on this device. Would you like to complete renewing that realm with this Xbox Live account as the owner?_

      And after I click "yes" I'm given:

      Your purchase succeeded, but we couldn't create your realm right now. We will create your Realm as soon as possible. check back later on this device.

      I try again later to renew the same realm, same messages. And sometimes it says I need to buy more minecoins to renew the realm. But I've already paid and the game has already taken them.

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          Jocelyn Sloan
        2. 20200102_215209.jpg
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          Jocelyn Sloan

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            fredrikt [Mojang] Fredrik Telenius
            Iampseudomorph Jocelyn Sloan
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            Dates

              Created:
              Updated:
              Resolved: