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  1. Minecraft Realms
  2. REALMS-2764

Unable to Renew Realm on Switch

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    Details

    • Type: Bug
    • Status: Resolved
    • Resolution: Duplicate
    • Affects Version/s: 1.14.1 (Bedrock)
    • Fix Version/s: None
    • Labels:
      None
    • Environment:
      Bedrock, Switch
    • Realms Platform:
      Bedrock

      Description

      I've has this issue for a week now. I paid to renew my Nintendo membership and paid for minecoin to renew my realm. I got error message the first time that something went wrong and to try again. I attempted to try again and I'm left with these messages.

      S_omeone started renewing a realm with the billing account on this device. Would you like to complete renewing that realm with this Xbox Live account as the owner?_

      And after I click "yes" I'm given:

      Your purchase succeeded, but we couldn't create your realm right now. We will create your Realm as soon as possible. check back later on this device.

      I try again later to renew the same realm, same messages. And sometimes it says I need to buy more minecoins to renew the realm. But I've already paid and the game has already taken them.

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              Assignee:
              fredrikt [Mojang] Fredrik Telenius
              Reporter:
              Iampseudomorph Jocelyn Sloan
              Votes:
              2 Vote for this issue
              Watchers:
              2 Start watching this issue

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                Created:
                Updated:
                Resolved: