My team an i have rebuilt this realm 8 times since the last update an it keeps resetting everyone an the realm. Please fix my realm or im gonna need a refund for every month that this is not working an keeps resetting.

Due to this issue the realm is not useable cuse whats the point in building on it if it keeps reseating without warning , meaning it makes you think your still connected to the realm but when u leave an rejoin everything ever built is gone an all my players progress gone, hours of hours of work gone. 

Also realms is not creating backups