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  1. Minecraft (Bedrock codebase)
  2. MCPE-99025

can't log into Minecraft using my MS account, game crashes at logo page on surface pro x

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    • Icon: Bug Bug
    • Resolution: Duplicate
    • None
    • 1.16.21
    • None
    • Unconfirmed
    • Windows 10 Mobile

      Game crashes at logo page ( minecraft) or more frequently at the Mojang page.  Sometime I can get to the splash page before it crashes.  I am on a surface pro x.  On the rare exception I can actually play minecraft it's only because I didn't log into my MS account.  This started on the 15th of Aug and is still continuing today 4th of Sept.  It would be nice to play the game again. Attached screen shot of where I typically crash.  

      today is the 11th of Sept.  its been 28 days since I have been able to play MC on my Surface Pro X.  I have had to resurrect an older surface tablet to play MC.  I am able to log into my account and play MC on it.  I am really hoping that this gets fixed soon.  The Surface pro X is a very expensive tablet and I wish to use it to its full potential again.

        1. 2020-09-05.png
          1.25 MB
          Jade Morris
        2. Minecraft for Windows 10 2020-09-06 16-50-30.mp4
          2.18 MB
          AkIHIRO SUTOH

            Jadexm Jade Morris
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              Created:
              Updated:
              Resolved: