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  1. Minecraft (Bedrock codebase)
  2. MCPE-97287

Unable to log into Microsoft account on PS4

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    • Icon: Bug Bug
    • Resolution: Incomplete
    • None
    • 1.16.20
    • None
    • Unconfirmed
    • PlayStation

      I cannot log into my Microsoft account. I have attempted many of the suggestions in this ticket:
      MCPE-58464

      the current state is that it hangs while trying to sign in. screencap of this attached. I let it stay in that state for about 20 minutes before canceling.

      I can log into my Playstation, Xbox Live, and Microsoft accounts on my laptop, and I used my logged in laptop to submit the connection code from the PS4 on aka.ms/remoteconnect

      I play Minecraft Earth on my phone and never have login problems there.

      In the time since I first got Bedrock on PS4 I have been unable to log in. I have been playing MC on this PS4 for several years.

      Thanks for any help you can give.

            clovepod Lisa Linn Allen
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              Created:
              Updated:
              Resolved: