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  1. Minecraft (Bedrock codebase)
  2. MCPE-93829

Device No Longer Supported?

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    • Icon: Bug Bug
    • Resolution: Duplicate
    • None
    • 1.16.10
    • None
    • Unconfirmed
    • Windows

      When starting MC Bedrock on my Win10 PC, I am seeing the "This Device Is No Longer Supported" warning screen. When I check the hardware/software limitations listed on the help page vs. the capabilities of my system, I am not sure why I am receiving this notice. Although my system is admittedly older, it still appears to meet the requirements listed on the "more Info" link. Specifically the DirectX requirement of being greater than 10.1, which is the only real factor regarding Windows 10 PC version that I could find - other limitations reference other devices/OSs.

      I have 2 displays running on 2 separate graphics devices (1 card and 1 integrated) - and I get the same error no matter which display I start MC on.

      Please review the attached screenshots and let me know if this is perhaps due to a mistake in the code that checks the system specs or if I do, in fact, have a hardware/software requirement I am not meeting.

      (I searched for other bug reports and found some similar ones, but none were exactly the same or had a reference to dual graphics cards so that's why I started a new entry.)

      Thanks!!!

        1. NoLongerSupported.png
          NoLongerSupported.png
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        2. MCBedrockVersion.png
          MCBedrockVersion.png
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        3. Display2.PNG
          Display2.PNG
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        4. Display1.PNG
          Display1.PNG
          25 kB
        5. System.png
          System.png
          35 kB

            VisteFamily Bill Viste
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              Created:
              Updated:
              Resolved: