Minecraft Microsoft sign in or connect I’ll do the thing that say remote connect I do it all then it ends up freezing then blue screening on me for no reason at all the error code ce-34878-0

pops up I search up how to fix it do everything that it tells me and it still does blue screen and I uninstall/ reinstall countless times did everything and it still doesn’t work I even try putting my new Microsoft account on there and it didn’t even work it does a long signing in screen when yet I’ve been wait for almost 3 hours for it to sign in and nothing please fix the cross play for PlayStation