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  1. Minecraft (Bedrock codebase)
  2. MCPE-89696

PS4 stuck at ' Sign in to "PlayStation Network" '

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    • Icon: Bug Bug
    • Resolution: Incomplete
    • None
    • 1.16.1
    • None
    • Unconfirmed
    • PlayStation

      Upon loading Minecraft, the first screen has the

       

      "Sign in to 'Playstation Network' "  button on the bottom left.

      Pressing this does nothing.

      My profile won't load, and my realms are unavailable.

       

      I have deleted Minecraft from the PS4 and deleted all the save data, and re-downloaded from PSN.

       

      I'm a PS+ member, up to date, and all other games and online features are working correctly.

       

      If I choose "Find cross-platform friends" , I can get to a screen that takes me to https://aka.ms/remoteconnect  but trying to link this results in an error screen.

       

      " We tried to sign you in to your Microsoft Account, but something went wrong. "

       

      Please tell me how I can get this resolved.

       

            Harper Harper
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              Created:
              Updated:
              Resolved: