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  1. Minecraft (Bedrock codebase)
  2. MCPE-89086

My Xbox isn't updating to the newest version

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    • Icon: Bug Bug
    • Resolution: Incomplete
    • None
    • 1.16.0
    • None
    • Unconfirmed
    • Xbox

      I can still play my game, but it is stuck in version 1.14.6 console edition. I have been trying to update it to 1.16.0. The update appears in the queue, but nothing downloads and it remains in the queue. When I check the file information, there is an error code at the bottom. One I have gotten is 803FB011, and the other is 80D03801, and I am unable to find an explanation of what the issue is or how to fix it from Xbox support. 

      I have also done a hard and soft reset, reset my internet and tried resetting the update to no avail. I hope that you may be able to help me get this issue resolved. Thank you for your time.

            AsinineQuasar42 Olivia Hutchinson
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