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  1. Minecraft (Bedrock codebase)
  2. MCPE-83749

There is something wrong with my Minecraft app Microsoft account.

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    • Icon: Bug Bug
    • Resolution: Incomplete
    • None
    • 1.14.60 Hotfix
    • None
    • Unconfirmed
    • iOS

      I bought the Minecraft app 3 days ago. When I bought it and created a Minecraft account with my Microsoft account, I noticed that I could not access the marketplace and when I went into my profile it said there was an account error and the error number said -5. So I decided to just leave it and the next day I went into it and it was still like that. I was trying to research the problem but found nothing, and so I tried signing out of my Minecraft and Xbox and signing back in. It would give me a screen that said failed to log in but when I got out of that screen and went to profile, it showed that I was signed in. Then I tried changing my WiFi setting to cellular data and when I went into my Minecraft there was no error but everything was so slow and glitchy it was impossible to do anything. So I changed it back to WiFi and went into the game and there was no error anymore. I thought everything was working until I tried to make a world. It would get stuck on the loading page and just stay frozen on that page. I kept trying and I was able to get into a world once or twice. But when I wanted to add friends, it said "oops! Your Minecraft account was disconnected. To invite more players, sign in on the main menu and restart your world." It wouldn't let me play with other people. My friend sent me an invite and when I pressed accept nothing would happen. When I went to the friends tab, it said that none of my friends are on Minecraft even if they were. My friend logged into my account on his phone and everything worked fine for him. But when I'm in my account, nothing works. And if I'm not signed into my account and just playing without one, everything works fine. 

            Brev Brev
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