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Bug
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Resolution: Invalid
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None
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1.14.60 Hotfix
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None
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Unconfirmed
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iOS
Unable to connect to Minecraft Marketplace to download previously purchased packs for my daughter's account. I consistently get the "maybe your internet connection?" error, which is nonsense. She also gets the "unable to download load character 3" error.
Steps taken:
Reinstalled app from app store
Restarted device (iPad 5th Gen)
Created a new microsoft account for her and used that to log in. All purchases (coins and packs) were made prior to this and still listed under pankacetime's Packs, however are still present in the marketplace under her username. She still has a balance of 600 coins but can't spend them.
There are no meaningful status or error messages. I just get the "Download Started" after clicking Download and eventually I'll get "Download Failed: <item name>".
notes - her iOS username is a child account of mine, as is her new Microsoft account.