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  1. Minecraft (Bedrock codebase)
  2. MCPE-8332

Minecraft PE not starting (Blackscreen)

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    Details

    • Type: Bug
    • Status: Resolved
    • Resolution: Fixed
    • Affects Version/s: 0.11.0 Beta 1, 0.11.0 Beta 2, 0.11.0 Beta 3, 0.11.0 Beta 4, 0.11.0 Beta 5, 0.11.0 Beta 6, 0.11.0 Beta 7, 0.11.0 Beta 8, 0.11.0 Beta 9, 0.12.1 Beta 5, 0.14.0 Beta 2, 0.14.0 Beta 3, 0.14.0, 0.15.2, 0.15.3, 0.15.4, 0.15.8, 0.16.1, 1.0.0.0, 1.0.4.11, 1.0.5.13, 1.0.5.54
    • Fix Version/s: 1.0.6.52
    • Labels:
      None
    • Confirmation Status:
      Confirmed
    • Device:
      Phone - Android - Other (Specify in description)
    • VSO:
      8332

      Description

      Update by [MCPE Helper] rplatham Dec 16, 2016:

      As of posting, MCPE on Android devices requires a processor that supports Neon and will crash to a blackscreen if your processor does not support Neon. You can check if your device supports Neon by installing a system checking tool and looking at the supported features for your processor. I recommend SysCheck by Christopher Moeller because it is free, simple and because you can see if your processor supports Neon on the very first page, just like in this screenshot (ugly red circling added for emphasis).

      See this comment for more details.

      If you are _stil_l getting a Blackscreen crash at start up of MCPE and you have confirmed that your device supports Neon, then please create a new ticket and mention that you've already checked for Neon support.

      Original Report:
      Device: Sony Xperia E
      There is just a Blackscreen. There is no way that it starts.
      Tried to reopen app and just lock/unlock device.
      Note:The app does not crash, its just a Blackscreen.
      Here the com.mojang filesystem:
      -minecraftWORLDS
      -minecraftpe
      -options.txt
      -clientID.txt

        Attachments

        1. black SC20160126-123227.png
          black SC20160126-123227.png
          16 kB
        2. colton_minecraft_system1.txt
          384 kB
        3. colton_minecraft1.txt
          385 kB
        4. CZ3S-CgXEAA_iKw.jpg
          CZ3S-CgXEAA_iKw.jpg
          43 kB
        5. CZ3S-O9WkAEwR2a.jpg
          CZ3S-O9WkAEwR2a.jpg
          38 kB
        6. CZ3S-YBWcAAcTLI.jpg
          CZ3S-YBWcAAcTLI.jpg
          35 kB
        7. CZxIP9_WEAAIJMW.jpg
          CZxIP9_WEAAIJMW.jpg
          50 kB
        8. CZxIQWYWIAAPM8D.jpg
          CZxIQWYWIAAPM8D.jpg
          44 kB
        9. MinecraftCrashLogMotoXoom0.15.9.txt
          102 kB
        10. SC20160126-123146.png
          SC20160126-123146.png
          78 kB
        11. SC20160126-123620.png
          SC20160126-123620.png
          146 kB
        12. SysCheck for Neon.png
          SysCheck for Neon.png
          886 kB

          Issue Links

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              People

              • Reporter:
                MobileCrafter L3ice
              • Votes:
                65 Vote for this issue
                Watchers:
                76 Start watching this issue

                Dates

                • Created:
                  Updated:
                  Resolved:
                  CHK: