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  1. Minecraft (Bedrock codebase)
  2. MCPE-8332

Minecraft PE not starting (Blackscreen)

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    • Icon: Bug Bug
    • Resolution: Fixed
    • 1.0.6.52
    • 0.11.0 Beta 1, 0.11.0 Beta 2, 0.11.0 Beta 3, 0.11.0 Beta 4, 0.11.0 Beta 5, 0.11.0 Beta 6, 0.11.0 Beta 7, 0.11.0 Beta 8, 0.11.0 Beta 9, 0.12.1 Beta 5, 0.14.0 Beta 2, 0.14.0 Beta 3, 0.14.0, 0.15.2, 0.15.3, 0.15.4, 0.15.8, 0.16.1, 1.0.0.0, 1.0.4.11, 1.0.5.13, 1.0.5.54
    • None
    • Confirmed
    • Android
    • 8332

      Update by rplatham Dec 16, 2016:

      As of posting, MCPE on Android devices requires a processor that supports Neon and will crash to a blackscreen if your processor does not support Neon. You can check if your device supports Neon by installing a system checking tool and looking at the supported features for your processor. I recommend SysCheck by Christopher Moeller because it is free, simple and because you can see if your processor supports Neon on the very first page, just like in this screenshot (ugly red circling added for emphasis).

      See this comment for more details.

      If you are _stil_l getting a Blackscreen crash at start up of MCPE and you have confirmed that your device supports Neon, then please create a new ticket and mention that you've already checked for Neon support.

      Original Report:
      Device: Sony Xperia E
      There is just a Blackscreen. There is no way that it starts.
      Tried to reopen app and just lock/unlock device.
      Note:The app does not crash, its just a Blackscreen.
      Here the com.mojang filesystem:
      -minecraftWORLDS
      -minecraftpe
      -options.txt
      -clientID.txt

        1. black SC20160126-123227.png
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        2. colton_minecraft_system1.txt
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        3. colton_minecraft1.txt
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        9. MinecraftCrashLogMotoXoom0.15.9.txt
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        10. SC20160126-123146.png
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        11. SC20160126-123620.png
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        12. SysCheck for Neon.png
          SysCheck for Neon.png
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            MobileCrafter L3ice
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              Created:
              Updated:
              Resolved:
              CHK: