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Bug
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Resolution: Fixed
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None
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1.15.0.9 RTX Beta, 1.16.0.64 Beta, 1.14.60 Hotfix
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None
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Community Consensus
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Multiple
There is a possible outage affecting store purchases, both existing and new.
In the interest of allowing other users to "watch" this report without receiving excessive emails please refrain from commenting on this report.
Please do not post any personal information in this report, including purchase ID's, emails or any other personally identifying information
I was loading into Minecraft on my Xbox then I went to join a bought world that I owned but they were all gone and said I had to buy them again. Then my skins didn't load so I went to put them back on but then what I saw is that all of my skins were gone as well. Then I went to go on a realm that I am staff on but then it told me to download every single pack again. So pretty much I lost everything.
- is duplicated by
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BDS-5665 Marketplace purchases gone
- Resolved
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BDS-5667 Lost Purchase skins
- Resolved
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BDS-5668 my paid for character creator items are gone
- Resolved
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BDS-5669 I LOST ALL THE CLOTHES I BOUGHT
- Resolved
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BDS-5670 Idk if this if a glitch or a bug but earlier today I owned the Final Fantasy XV skin pack and when I just hopped on it shows I have to pay for it again. Any help please figure out why this is?
- Resolved
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BDS-5671 My items the I paid for are gone
- Resolved
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BDS-5672 Everything i ever bought from the store is gone
- Resolved
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BDS-5673 Minecraft skin packs
- Resolved
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BDS-5674 I lost my worlds the skins and the created skins I paid for
- Resolved
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BDS-5675 Marketplace purchases don't show up? Xbox version
- Resolved
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BDS-5676 All items bought from the marketplace are gone, and say I need to rebuy them
- Resolved
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BDS-5677 my minecraft texture and skin purchases are gone, and cant purchase free items from the marketplace
- Resolved
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BDS-5679 Una textura comprada despareció
- Resolved
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BDS-5681 my minecraft crash and its acting weird??
- Resolved
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BDS-5683 All purchased items are gone
- Resolved
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BDS-5684 I don't have access to my templates and skins
- Resolved
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BDS-5685 I have lost all my bedrock purchases
- Resolved
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BDS-5686 i had certain stuff purchased on my minecraft like a shirt and shorts and a had and it shows it is not purchased in the store
- Resolved
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MCPE-80992 I bought items and it took the Minecoins when I paid but I didn’t get it.
- Resolved
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MCPE-80994 I lost my all skins
- Resolved
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MCPE-80995 Unable to buy things in the Minecraft Marketplace
- Resolved
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MCPE-80997 Resource packs
- Resolved
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MCPE-80998 My purchased packs seems to be disappeared
- Resolved
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MCPE-80999 me and my friends lost all our stuff that we bought on minecraft
- Resolved
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MCPE-81001 All of my resource and skin packs are gone.
- Resolved
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MCPE-81003 My skins won't load in after I have bought so many please help
- Resolved
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MCPE-81006 Everting bought deleted
- Resolved
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MCPE-81008 I have logged into minecraft and discoversed that more than half of my skin packs, worlds,ect have disappeared. What do I do?
- Resolved
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MCPE-81011 Past purchases revoked
- Resolved
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MCPE-81012 My purchased packs are gone,and are making me buy them again
- Resolved
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MCPE-81013 Purchased items keep disappearing from my Minecraft account
- Resolved
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MCPE-81014 Bought things have dissapeared
- Resolved
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MCPE-81016 Purchased content fails to load
- Resolved
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MCPE-81017 All purchased content gone; need to purchase everything again
- Resolved
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MCPE-81018 I've lost my skins, texture packs, and worlds on PC and Xbox
- Resolved
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MCPE-81019 All my packs are gone and bought items are gone
- Resolved
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MCPE-81020 Locked purchased items
- Resolved
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MCPE-81022 Purchased worlds and Skins gone
- Resolved
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MCPE-81023 Items are gone
- Resolved
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MCPE-81024 Lost All Purchases
- Resolved
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MCPE-81027 I logged on to Minecraft and enter into one of my worlds to find out that I no longer have all the texture packs and skins I bought
- Resolved
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MCPE-81028 Bought Minecraft Worlds Are Locked
- Resolved
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MCPE-81029 Market place items that I bought have disappeared
- Resolved
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MCPE-81030 i Recently owned a texture pack and when i went on this morning, all my texture packs were
- Resolved
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MCPE-81031 Minecraft packs deleted themselves
- Resolved
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MCPE-81032 minecraft bedrock skins r gone help!!
- Resolved
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MCPE-81033 Skin bug
- Resolved
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MCPE-81035 Having to re buy my outfit, character not loading
- Resolved
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MCPE-81037 All my bought items are missing
- Resolved
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MCPE-81040 all purchases are gone
- Resolved
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MCPE-81042 All my worlds and skins are gone
- Resolved
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MCPE-81046 Purchases are gone
- Resolved
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MCPE-81049 They took off my skins
- Resolved
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MCPE-81050 My skins and worlds that I purchased are not showing
- Resolved
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MCPE-81053 Skins Vanished
- Resolved
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MCPE-81054 lost texturepacks on my account, my kids packs are also missing funny how 3 accounts looses their bought content
- Resolved
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MCPE-81055 All Purchases Gone
- Resolved
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MCPE-81056 All Purchased Items Deleted
- Resolved
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MCPE-81057 My skin's clothes are not
- Resolved
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MCPE-81058 Missing purchases
- Resolved
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MCPE-81060 All of my Minecraft Skin Packs and Mash-Up Packs and Texture Packs are gone
- Resolved
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MCPE-81061 No aparecen mis skins
- Resolved
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MCPE-81063 MIS COMPRAS DESAPARECIERON
- Resolved
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MCPE-81064 I lost everything that I purchased on my Minecraft account and idk why.
- Resolved
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MCPE-81065 All of my market place items I purchased have now disappeared!
- Resolved
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MCPE-81066 My Paid Objects Dissapear and I Have to buy it again..
- Resolved
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MCPE-81068 購入していたマップ等がものがアカウントから消えました
- Resolved
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MCPE-81069 Inventory for packs isn’t working
- Resolved
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MCPE-81071 My purchased skns are showing that they arent purchased
- Resolved
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MCPE-81073 My texture pack and the outfits I bought are gone and it won't let me try and get them.
- Resolved
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MCPE-81074 all purchases are gone (again)
- Resolved
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MCPE-81076 I lost all of my purchases and the market won't let me download anything.
- Resolved
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MCPE-81077 Just lost all my things like (Skins, packs, and worlds).
- Resolved
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MCPE-81078 My Purchases have been removed entirely.
- Resolved
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MCPE-81081 All my marketplace items got deleted
- Resolved
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MCPE-81083 Its telling me to rebuy everything i bought already in the market place
- Resolved
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MCPE-81085 Templates Issues
- Resolved
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MCPE-81086 I lost all my stuff from the marketplace after i accidentally logged out of my microsoft account
- Resolved
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MCPE-81087 I can not update any of my market place items.
- Resolved
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MCPE-81088 xbox account bug
- Resolved
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MCPE-81089 My skins were gone on my consle account
- Resolved
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MCPE-81090 xbox account bug
- Resolved
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MCPE-81091 All market place purchases gone
- Resolved
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MCPE-81092 Minecraft skins were deleted and sent back into the marketplace without refund for FallenDreg6 and SGT CoWTHUND3R6.
- Resolved
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MCPE-81093 My marketplace purchases do not appear
- Resolved
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MCPE-81094 Free skins disappear
- Resolved
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MCPE-81095 half of my skins are not there anymore and saying have to rebuy them with my packs
- Resolved
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MCPE-81096 I am a Russian-speaking user
- Resolved
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MCPE-81097 Everything I bought is gone.
- Resolved
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MCPE-81098 I cannot use skins that I have already bought
- Resolved
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MCPE-81099 Minecraft skins were deleted and sent back into the marketplace without refund for RapositoOfic
- Resolved
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MCPE-81100 I play minecraft bedrock on my xbox and recently all of my skins and resource packs disappeared and I cant get them back.
- Resolved
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MCPE-81102 Minecraft Skin - "Sunreyes" is the specific account
- Resolved
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MCPE-81103 Missing items in the store
- Resolved
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MCPE-81104 Everything even stuff I paid for is gone and same as cousin on Xbox
- Resolved
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MCPE-81105 All my market plce content wass delited and now I have to pay for it again
- Resolved
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MCPE-81107 xbox account bug
- Resolved
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MCPE-81109 I lost all of my purchased items.
- Resolved
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MCPE-81111 No packs anymore
- Resolved
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MCPE-81114 I cant acess what i bought in the market place. It was fine early (about 9.) And i have had them for awhile. It's my skins and world templets. My skins are gone and the worlds are locked, like i never bought them....
- Resolved
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MCPE-81121 Account error appears when I login to minecraft, I can no longer access my purchases skins or maps.
- Resolved
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MCPE-81122 Perdí 2 paquetes de texturas de la marketplace
- Resolved
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MCPE-81123 I bought Chromahills in Minecraft several month ago now i have to buy it again?
- Resolved
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MCPE-81125 update wiped out my purchases
- Resolved
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MCPE-81126 All of my purchases have been lost.
- Resolved
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MCPE-81127 My packs disappear when their price changes.
- Resolved
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MCPE-81129 Skin issue
- Resolved
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MCPE-81130 Pérdida de packs comprados en tienda en línea desde el juego
- Resolved
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MCPE-81149 Coins disappeared after reset
- Resolved