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  1. Minecraft (Bedrock codebase)
  2. MCPE-79466

Microsoft account won't sign in

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    Details

    • Type: Bug
    • Status: Resolved
    • Resolution: Duplicate
    • Affects Version/s: 1.14.60 Hotfix
    • Fix Version/s: None
    • Labels:
      None
    • Confirmation Status:
      Unconfirmed
    • Platform:
      PlayStation

      Description

      When I start up Minecraft bedrock edition on PS4 I am greeted with the message: "oops! automatic sign in has failed. You will need to manually sign in again to access your Microsoft account." I am only able to select okay and in the bottom left corner it has a sign in button for Microsoft accounts. When I select it it takes a second and then says: "we tried to sign you in to your Microsoft account, but something went wrong." Again all I can do is close the message. If I click the play button and go to the friends tab, it also says I'm not logged in. Clicking "find cross-platform friends" I get another place to sign in with a Microsoft account. Clicking the "sign in for free!" Button it just takes me back to the previous friends tab. I really don't know what I can do, and it's been like this for three days now.

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        1. IMG_20200520_210151.jpg
          IMG_20200520_210151.jpg
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        2. IMG_20200520_210203.jpg
          IMG_20200520_210203.jpg
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        3. IMG_20200520_210337.jpg
          IMG_20200520_210337.jpg
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        4. IMG_20200520_210400.jpg
          IMG_20200520_210400.jpg
          5.37 MB

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              Reporter:
              Finnishgorrilla Koen
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                Dates

                Created:
                Updated:
                Resolved: