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  1. Minecraft (Bedrock codebase)
  2. MCPE-77260

Cannot place items with my Sons account - but mine can.

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    • Icon: Bug Bug
    • Resolution: Cannot Reproduce
    • None
    • 1.14.60 Hotfix
    • None
    • Unconfirmed
    • Multiple

      I am looking for advice on resolving an issue we are having with my son's account. He uses an old Xbox 360 to play with friends online but recently he is unable to place items. He can mine but is unable to place anything. I have tried a different controller but the issue remained. I then tried a different account (mine) and I could place OK. I can even run a multiplayer game with the two of us in the same world and I am able to place items but he cannot.

      The strange thing is he also occasionally uses a laptop to play the Windows 10 version of the game and he is fine there - he can place items. It is only the Xbox 360 and only his account.

      I have :

      • deleted his profile and readded it.
      • Uninstalled the game (it's on a disc removed the data/update) and reinstalled/updated.
      • cleared the cache.
      • Deleted all worlds from the Xbox and the laptop in case there was something funky.

      Nothing works. We still have the same problem.

      The simplest solution would be to create a new account for him - which he would probably be OK with - but Xbox live subscription is on his account so that would cost a new subscription!

       

      I have tried everything I can think. Does anyone have any other ideas?

            Guinch Guinch
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              Created:
              Updated:
              Resolved: