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  1. Minecraft (Bedrock codebase)
  2. MCPE-74737

Graphics issue: geometric/triangle overlay on all graphics as well as a black/grey line obscuring inagr

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    • Icon: Bug Bug
    • Resolution: Incomplete
    • None
    • 1.16.0.59 Beta
    • None
    • Unconfirmed
    • Xbox

      My son has just purchased and downloaded Minecraft onto his Xbox one. As soon as he started the game there was an immediate issue with the graphics. There is a constant overlay of a geometric pattern - it looks like there are tiny triangles covering the image - and they are always there. As well as this issue there is also a large black or grey horizontal area completely obscuring the screen constantly. 

      Things we have tried:

      We have uninstalled and reinstalled Minecraft. 
      We have cleared the cache on the Xbox one.

      We have restarted the Xbox one and we have even disconnected the WiFi and reconnected it: nothing is working. 

      please help!

       

      Thank you.

       

      Jemma 

       

       

            Jemmalee Jemma Jackson
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              Created:
              Updated:
              Resolved: