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Bug
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Resolution: Invalid
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None
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1.14.30 Hotfix
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Unconfirmed
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Multiple
Hi!
I have recently purchased Minecraft on iPad, running iPadOS 13.4, but I am unable to play online due to problems connecting to Microsoft Account in game.
I am trying to setup so that me, my daughter and some of her friends can play together online.
Have checked previous issues on same topic but no luck resolving it. BDS-1305 BDS-3739 MCPE-66289
Problem Description
I am unable to play on online servers or connect to any minecraft realms.
I seem to be able to log into my Microsoft account in the game, or at least my GamerTag shows, but when trying to connect to a server I get the error message:
"You need to authenticate to Microsoft services".
Minecraft Realms are no able to load either with the error message:
"We could not connect to Realms right now. We will try again soon"
So I am able to play offline and on LAN but not online due to the errors above.
Microsoft account that I use runs without any restrictions (no children block of online play or similar)
What I have tried
#1 I have confirmed that I can login to the Microsoft account with the Xbox app on the iPad so the credentials are valid.
#2 I have made sure made that date/time are aligned with the server/clients
#3 I have tried switching to a secondary Microsoft account but with the same erroneous result.
#4 I can login to the online servers from my Windows machine that runs on same home network and my network connection is otherwise stable.
#5 UPnP is enabled on router and I anyway opened xbox live ports on router specifically (even though it should not be needed as I can login over the xbox live app), but same error.
•Port 88 (UDP)
•Port 3074 (UDP and TCP)
•Port 500 (UDP)
•Port 3544 (UDP)
•Port 4500 (UDP)
#6 Started hosting an online server with exact version as the IPadOS bedrock version, but same error.
Additional System Info
iPad 10.2 7thGen
I would really appreciate some support in order to get this working.
I am happy to provide additional information on request.
Thanks in advance
Anders
- is duplicated by
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REALMS-3173 You need to authenticate to microsoft server when joining realms server
- Resolved