Hello 

Since 2 Weeks i can not connect anymore to the Marketplace. My Coins are 0 now and my purchase are gone. 
Every purchase was going over Microsoft store and is logged properly. 
The Marketplace Button is greyed out and have a red ! in the corner. 

The Text says : 
There is an error with your account. You will be unable to use the Marketplace, until we resolve the issue. ....
Error Number is : -9

I searched in the Forum and tried several things, also 
I changed already my Microsoft Password and reset everything but it doesn't help. 

How can i solve the Problem with my account if any exists?