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  1. Minecraft (Bedrock codebase)
  2. MCPE-64969

Microsoft Sign-in freezes the game

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    • Icon: Bug Bug
    • Resolution: Cannot Reproduce
    • None
    • 1.14.30 Hotfix
    • None
    • Unconfirmed
    • PlayStation

      I'm not sure if this is the proper place to post this as Minecraft consoles are using Bedrock edition now I think but I play on PS4. For the past couple of days whenever I try to boot up the game, it loads for a very long time then eventually gets to the main menu, but as soon as it tries to Sign in to my Microsoft Account the game freezes entirely and my only option is to close the application. I have tried waiting for about 20 minutes but it remains unresponsive. I have tried restarting my console, rebuilding my consoles database and uninstalling and reinstalling the game. I believe this is an issue with the Microsoft Account as when I use a profile that does not have a Microsoft Account tied to it, the game does not freeze and I can play normally.

            Xephox-Epoch Ethan Blunck
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              Created:
              Updated:
              Resolved: