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  1. Minecraft (Bedrock codebase)
  2. MCPE-62833

Using android and recently saying I need Microsoft licence

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    • Icon: Bug Bug
    • Resolution: Incomplete
    • None
    • 1.14.20 Hotfix
    • None
    • Unconfirmed
    • Android

      Hello

      My daughter has a Hauwei Mediapad on android 7 and was playing her usual Minecraft on the android app. 

      Today it says 

      "unable to use the marketplace until we have resolved the issue. If this persists for several days contact the help button at help.mo.jang.com. error list 9." There is also a secondary message that I do not have a valid licence for windows from the windows store which makes no sense as I am using Android and bought it from the playstore. 

      Can you help please as it looks like a bug. Not had a problem like this with any of my other apps.

       

      I tried clearing cache and updated to latest version but still comes up with the same error 9.

      I don't want to uninstall or delete data as she has a lot of packages and changes (I don't play it so not sure what she means) invested in the app.

            Desilva Gus de Silva
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              Created:
              Updated:
              Resolved: