Uploaded image for project: 'Minecraft (Bedrock codebase)'
  1. Minecraft (Bedrock codebase)
  2. MCPE-62708

Switch takes a long time to start while stuck on a black screen.

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    • Icon: Bug Bug
    • Resolution: Fixed
    • 1.17.30
    • 1.17.11 Hotfix, 1.17.10, 1.16.220, 1.14.1 Hotfix, 1.14.30 Hotfix, 1.14.60 Hotfix, 1.16.0, 1.16.1, 1.16.10, 1.16.21, 1.16.20, 1.16.40 Hotfix, 1.16.100, 1.16.101 Hotfix, 1.16.200, 1.16.201 Hotfix, 1.16.210, 1.16.221 Hotfix, 1.17.0, 1.17.2 Hotfix
    • None
    • Community Consensus
    • Nintendo Switch
    • 456150

      Note

      Please only comment new information on this issue. Comments that do not provide new information about the bug will be removed. Here is what we know:

      • The problem is related to save data.
      • It affects individual login profiles that have been heavily used.
      • The problem continues with the affected save data if that data is backed up and restored, or if it is transferred to another device.
      • For some users Minecraft often or always crashes after the long loading time, for others it does not.
      • The problem improved for many users around April 2020 with the Switch firmware 10.0 update, but it has become much worse for many users again since the fall of 2020.

      For frequent crashing during or just after startup on Switch, see MCPE-109371.
      For long loading times on in-game menus and GUIs where you see a loading bar, see MCPE-111640.
      For long wait times with the load indicator at 45%, see MCPE-133545.

      the game had start to take nearly five mins to boot recently for no other reason my son (who is autistic) has become fed up with the waiting for it to start up, this is the same for his sister also physical version yet it appears his brother copy which is a digital version appears to boot normal.

      here is a link for the a video showing how long it takes can you please help nothing online appears to fix the issue and both my son and his sister are really disappointed.

       

      Video

      thanks for your help

      Paul Ellis

        1. 165183368_1647972582056508_2453727312963437244_n-1.jpg
          268 kB
          Louise
        2. C5A14D75-B8B9-41DB-B78E-A260118BD342.jpeg
          2.74 MB
          Shotokll Mc
        3. image-2021-01-14-22-27-40-551.png
          2.46 MB
          [Mod] GoldenHelmet
        4. IMG_20210610_104029.jpg
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          Heath Wieland
        5. Switch power options.jpg
          2.32 MB
          [Mod] GoldenHelmet
        6. video-1616692223.mp4
          7.79 MB
          Louise

            PDEllis84 Paul Ellis
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              Created:
              Updated:
              Resolved:
              CHK: