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  1. Minecraft (Bedrock codebase)
  2. MCPE-58238

iTunes save and restore does not restore purchases packs

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    • Icon: Bug Bug
    • Resolution: Invalid
    • None
    • 1.13.3
    • None
    • Unconfirmed
    • iOS

      I needed my children iPad for a workshop. I saved it fully using iTunes. Reset to factory defaults, then used it. Back, I restored it, still using iTunes.

      Regarding Minecraft everything is there (about 1 Go of data), but lots of worlds are locked as all the children purchases.

      I understood there was a risk if you remove your application and its data, but here I saved them before, in order to keep them. So I don't understand.

      I have contacted customer service more than 48 h ago, but no answer. So I come here.

      I've seen some other tickets, but it was about a Minecraft update. That's not exactly the case here.

      Any idea? Should I upgrade iOS? Minecraft? Is this the normal behaviour?

      Regards,

            e-gaulue Edouard Gaulué
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              Created:
              Updated:
              Resolved: