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  1. Minecraft (Bedrock codebase)
  2. MCPE-58058

Purchase not loading because of 'account error'

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    Details

    • Type: Bug
    • Status: Resolved
    • Resolution: Duplicate
    • Affects Version/s: 1.13.3
    • Fix Version/s: None
    • Labels:
      None
    • Confirmation Status:
      Unconfirmed
    • Platform:
      iOS

      Description

      Mojang,

      About a week ago i purchased a Frozen 2 pack. Yesterday when I went to open it, there was an 'account error' which said if it lasts more than one day then to contact you which I am doing now. 

      I am very disappointed with the service and I want you to fix it or give a full refund of £7.99. Please get back to me today or I will make another report. 

      Many thanks, Lola

       

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              Reporter:
              lola_25 Lola Brice
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                Updated:
                Resolved: