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  1. Minecraft (Bedrock codebase)
  2. MCPE-57426

Marketplace reporting error -3 or -5 (alternating between the two) Error with my account

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    Details

    • Type: Bug
    • Status: Resolved
    • Resolution: Duplicate
    • Affects Version/s: 1.13.1
    • Fix Version/s: None
    • Labels:
      None
    • Confirmation Status:
      Unconfirmed
    • Platform:
      Nintendo Switch

      Description

      Issue with Nintendo Switch both Marketplace use and gameplay-

      unable to access any marketplace content either through the marketplace or via 'create new world'.

      Full Message :

      There is an error with your account.  You will be unable to use the marketplace until we have resolved the issue.  If this issue persists for several days please contact support.

      I have fully rebooted the Switch, confirmed that my login information is accurate and it appears to be connecting and logging in (as far as I am able to tell)

      I am also able to access marketplace via Bedrock on my Win10 machine with the same account information.

      I had been having some issues a few days ago as well.  During a multiplayer session with a friend, I got logged out and was unable to log back in.  I am able to access and play on the servers.

      Thanks for looking into this issue.

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              Reporter:
              merrilee11 Merri-Lee Stine
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                Updated:
                Resolved: