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  1. Minecraft (Bedrock codebase)
  2. MCPE-57383

Minecraft Crashes on iOS IPad - Skin Creator

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    • Icon: Bug Bug
    • Resolution: Invalid
    • None
    • 1.13.3
    • None
    • Unconfirmed
    • iOS

      Hello Minecraft developers, this is my second time writing the whole thing because I was getting a picture but the page refreshed so... anyways. My software is iOS 13.2.2 also just so you know if that helps you, and I do have an Xbox live account but that has been a bit buggy and takes a while to load so I haven't been bothered to use it, but here is the issues I know of (I would highly appreciate it if you fix them because I'm a massive fan and LOVE playing Minecraft (rated it 5 stars) and it's killing me not being able to play.)

      • before the 1.13 update the Minecraft subtitles would say that the default skins Alex and Steve were invalid (I think that's been fixed though)
      • So before the hot fixes Minecraft would occasionally crash from the skin creator on the menu or when I tried to load into the world... (like I will explain in the next dot point) so I just didn't change my skin, in fear it would crash, but that didn't help because every couple of days Minecraft would be down for days at a time and I wouldn’t be able to play.
      • So now, everybody I know since the hotfix update with lower software updates (not the latest one like I have of the 13.2.2) used to crash but the hotfix fixed it, thank you on their behalf, but it has given me MORE crashes and bugs. I only get around 30 second before Minecraft crashes and as in the picture linked to this issue complaint, the character 2 and 3 would say failed to load in the subtitles and crash... again, and if I reload the skin it would crash! Yes it would crash again. So Minecraft is impossible for me to play right now, because when I load into worlds I have about ten seconds before it crashes 😭.
      • also, when trying to update Minecraft because your message came up in the format of an update notice, I obviously went to the App Store to update it to get all my data, but when I searched up Minecraft, it said 'open' instead of 'update' so then I tapped the Minecraft icon and then it said 'update' instead of 'open' so then I pressed update. It said that Minecraft was unable to be updated at this time and to try again later. I did this yesterday 5 times and didn't work so I gave up. This morning it worked but gave me all these bugs rather than fixing bugs.
      • also when trying to change Xbox live settings on the Xbox website it says error try again later.

      I really enjoy Minecraft so I just play Minecraft on the switch me and my brother own, but I don't have any of the worlds that I have on my iPad and I prefer the iPads controls since I have been growing up with it. It's not the same.

      Also I like the foxes and the placeable item frames on the top and bottom of blocks and I think it's a cool feature how the characters blink. I love the calico cat, it looks just like my cat Willow at home, I always tame one. Plus if Minecraft is going to crash, please add an error number so I can search up why it crashed. Thanks 💗 please fix this because it makes me sad when I can't play my favourite game. I have stayed with you guys ever since Minecraft was out, even when it wasn't 'popular' at my school thanks guys please fix this as soon as possible.

      Kind regards,
      Izzy, Your biggest fan. x

            izabellehughesy Izabelle Hughes
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