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  1. Minecraft (Bedrock codebase)
  2. MCPE-56695

Stuck in green loading screen while trying to sign in to Microsoft

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    • Icon: Bug Bug
    • Resolution: Incomplete
    • None
    • 1.16.0.64 Beta, 1.16.0.63 Beta, 1.16.0.59 Beta, 1.16.0.55 Beta, 1.14.0.50 Beta, 1.14.0.6 Beta, 1.14.1 Hotfix, 1.13.0, 1.14.30 Hotfix, 1.14.60 Hotfix, 1.16.0, 1.16.1
    • None
    • Community Consensus
    • Android
    • 396626

      This bug only occurs on this particular device stated above (Android 9). I own 4 devices but none of them have this problem, except for this one.

      Every time I try to log in to Microsoft/Xbox Live, it will get stuck at the green loading screen (See Attachment). It is not a connection problem.

      It never brings me to the sign in page, even if it has been loading for 30 minutes straight.

      This problem started in Android 9 but still remains in Android 10. I experienced this problem on a Xiaomi Max 3. My friend who uses a Xiaomi Mi 9 also experienced this problem.

        1. Screenshot_2019-11-14-03-21-30-318_com.mojang.minecraftpe.jpg
          Screenshot_2019-11-14-03-21-30-318_com.mojang.minecraftpe.jpg
          79 kB

            HonKitYT HonKit261132359
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              Created:
              Updated:
              Resolved:
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