Uploaded image for project: 'Minecraft (Bedrock codebase)'
  1. Minecraft (Bedrock codebase)
  2. MCPE-54531

Content in the Marketplace stuck on "Downloading"

XMLWordPrintable

    • Icon: Bug Bug
    • Resolution: Fixed
    • 1.19.40.24 Preview, 1.19.0.35 Preview, 1.19.0.34 Beta, 1.19.0, 1.20.50
    • 1.19.60.20 Preview, 1.19.40.22 Preview, 1.19.20.20 Preview, 1.17.11 Hotfix, 1.17.10, 1.16.220, 1.16.210.53 Beta, 1.16.200.52 Beta, 1.16.0.68 Beta, 1.15.0.8 RTX Beta, 1.14.1 Hotfix, 1.13.0, 1.14.30 Hotfix, 1.14.60 Hotfix, 1.16.0, 1.16.1, 1.16.10, 1.16.21, 1.16.20, 1.16.40 Hotfix, 1.16.100, 1.16.101 Hotfix, 1.16.200, 1.16.201 Hotfix, 1.16.210, 1.16.221 Hotfix, 1.17.0, 1.17.2 Hotfix, 1.17.30, 1.17.32, 1.17.40, 1.17.41 Hotfix, 1.18.12 Hotfix, 1.18.31, 1.19.0, 1.19.2 Hotfix, 1.19.10, 1.19.11 Hotfix, 1.19.20, 1.19.22 Hotfix, 1.19.30, 1.19.31 Hotfix, 1.19.40, 1.19.50.23 Preview, 1.19.41, 1.19.50, 1.19.51, 1.19.60, 1.19.62, 1.19.63, 1.19.73, 1.20.0, 1.20.1 Hotfix, 1.20.10, 1.20.15 Hotfix, 1.20.30, 1.20.31 Hotfix, 1.20.32 Hotfix, 1.20.41 Hotfix, 1.20.50, 1.20.51 Hotfix
    • None
    • Community Consensus
    • Multiple
    • 390611

      This report is now closed

      22 Dec 23 - This issue seems to be resolved for most people, but a little more work remains to be done. To simplify continued tracking of this issue, we have closed this report and will be tracking any remaining and future incidences at MCPE-177765 for Nintendo Switch or MCPE-177684 for other platforms. In the future, please upvote and comment there if you are experiencing the problem of Marketplace downloads that don't finish. Don't forget to include the exact title, creator name, and the platform you're using.

      Mojang Studios Note

      14 Sep 22 - Thank you for your patience while we continue to work on addressing the issue raised here. While we don't have an ETA for a fix at this point, please be assured we are actively looking into a solution and apologize for any inconvenience caused.

      For those still affected, please try clearing the cache in the latest version, to see if that helps.

      1. Navigate to Minecraft > Settings > Storage
      2. Select and delete any world templates and cached items that you don't need
      3. Exit Minecraft and restart your device

      For Nintendo Switch specifically, you can also:

      1. Navigate to Minecraft > Settings > Storage
      2. Press the Clear Marketplace Cache button at the top
      3. Exit Minecraft and restart your device

      I have downloaded multiple mash up packs from the marketplace and it worked fine, until now. It now shows a blue exclamation mark and it makes the world unable to download. The skins wok fine

        1. 20220728_213805.jpg
          20220728_213805.jpg
          4.31 MB
        2. 20220728_213811.jpg
          20220728_213811.jpg
          5.10 MB
        3. 20220728_213818.jpg
          20220728_213818.jpg
          3.62 MB
        4. 20220803_155010.jpg
          20220803_155010.jpg
          3.61 MB
        5. 20220803_155018.jpg
          20220803_155018.jpg
          3.88 MB
        6. 269716781_694487461960083_5773495804906366990_n.jpg
          269716781_694487461960083_5773495804906366990_n.jpg
          16 kB
        7. 269977706_3058869011030539_992870240285343414_n.jpg
          269977706_3058869011030539_992870240285343414_n.jpg
          14 kB
        8. 269993011_257498826495421_3884818686237420210_n.jpg
          269993011_257498826495421_3884818686237420210_n.jpg
          24 kB
        9. 270690483_299152102017759_2966935495348930803_n.jpg
          270690483_299152102017759_2966935495348930803_n.jpg
          25 kB
        10. 6CBC455D-55F3-4FC4-9FC8-D87F954F0F78.jpeg
          6CBC455D-55F3-4FC4-9FC8-D87F954F0F78.jpeg
          335 kB
        11. 9E2E556E-9A74-4404-A93A-CD9575C2AC37.jpeg
          9E2E556E-9A74-4404-A93A-CD9575C2AC37.jpeg
          516 kB
        12. B3253F0A-03E9-4E56-937C-B2010582F567.jpeg
          B3253F0A-03E9-4E56-937C-B2010582F567.jpeg
          2.80 MB
        13. bug marketplace.png
          bug marketplace.png
          1.91 MB
        14. bug marketplace2.png
          bug marketplace2.png
          1.37 MB
        15. image-2020-12-15-22-36-51-527.png
          image-2020-12-15-22-36-51-527.png
          387 kB
        16. image-2022-11-01-23-15-46-744.png
          image-2022-11-01-23-15-46-744.png
          173 kB
        17. INFO.png
          INFO.png
          3 kB
        18. latest.jpg
          latest.jpg
          17 kB
        19. Library SC1.png
          Library SC1.png
          1.81 MB
        20. Library SC2.png
          Library SC2.png
          121 kB
        21. Library SC3.png
          Library SC3.png
          867 kB
        22. Library SC4.png
          Library SC4.png
          1.64 MB
        23. map_wont_download.png
          map_wont_download.png
          427 kB
        24. minecraft1.jpg
          minecraft1.jpg
          569 kB
        25. minecraft2.jpg
          minecraft2.jpg
          446 kB
        26. minecraft3.jpg
          minecraft3.jpg
          451 kB
        27. minecraftissues.jpg
          minecraftissues.jpg
          488 kB
        28. StuckOnDownloading.png
          StuckOnDownloading.png
          2.59 MB
        29. Untitled.png
          Untitled.png
          3.11 MB
        30. 屏幕截图 2022-06-13 113915.png
          屏幕截图 2022-06-13 113915.png
          754 kB

            ZappierLake2541 TheTurtleBomber
            Votes:
            169 Vote for this issue
            Watchers:
            130 Start watching this issue

              Created:
              Updated:
              Resolved:
              CHK: